Lorena brings more than a decade of experience in the financial services industry, with a strong foundation in client service and operational excellence. Her extensive industry knowledge, background, and education make her invaluable to the team and the clients we serve.
As Client Service Manager, Lorena oversees all aspects of client service, including paperwork and documentation, account maintenance, and operational support. She is highly proficient in using our platforms and financial technology systems, ensuring seamless and efficient service for clients and the advisory team alike.
Lorena is a passionate “people person” who possesses an innate ability to understand and anticipate clients’ financial needs. Her commitment to service and her collaborative approach makes her the ideal liaison between Fuster Financial Group and its clients, helping to usher the firm into a new era of growth.
Based in Chattanooga, Tennessee, Lorena is an avid runner and triathlete who enjoys participating in local races. She is also bilingual in English and Spanish, allowing her to serve a diverse client base with warmth and clarity.